IT Support

TeamPMGIT Support

Your Digital Team

Matthew Barker Digital Transformation Lead 07712 220613
Scott Hellowell Digital Care Coordinator 07483 135999
Whitney McAllister Digital Care & Governance Coordinator 01904 928850
Megan Richardson Digital & Care Continuity Coordinator ext 244

For urgent queries, call us on 01904 928840


User Guides & Videos

To view a quick video from the Digital Team on how to navigate the Staff Portal and Practice Index, please click here.

Additional Support:

SystmOne user guides are found in the Help menu item at the top of the page.

tpp help

Practice Index user guides can be found by clicking Help on the yellow bar at the top of the page.

practice index help

Klinik also has a link to their knowledge base at the top of the page.

klinik help

NHSmail have a comprehensive Help Desk that can be accessed here.

Check It has a Help Centre with user guides for the web portal and the handheld memos. To access this, please click here.

If you are unable to find the information you need, please send an email to hnyicb-voy.access-it@nhs.net.


Reporting a Problem

Issue with... Contact Name Contact Details
Windows or NHSmail N3i

0300 002 0001

Online Portal
Equipment (Software and Hardware) N3i

0300 002 0001

Online Portal
Smartcard  Digital Team

01904 928840

hnyicb-voy.access-it@nhs.net

SystmOne

TPP

0113 2050095 (reference: B82005)

Telephone Surgery Connect

03333 326633

StaffSavvy Access HR

01904 928842

hnyicb-voy.access-hr@nhs.net

Practice Index Digital Team

01904 928840

hnyicb-voy.access-it@nhs.net

Check It (Software and Hardware) Check It

01252 406399

help@checkit.net


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