Important changes to Appointments, Prescriptions and Samples

From Tuesday 24th March all of our surgeries will be operating on a locked door basis. There will be no general access to our surgeries. This is to protect patients and staff.

Appointments

1   Only patients invited to the surgery by a clinician will be admitted to the surgery upon production of ID/Copy of the Appointment Request. We accept this is a significant step but we must protect the safety of our staff and patients as we try to delay the spread of Covid-19. All appointments will be on a telephone only basis. If the clinician wishes to see you Face to Face they will advise you when and where your appointment will be. Do not attend any surgery unless invited.

2   From Wednesday 25th March any patients with respiratory issues (COPD, Asthma, Bronchiecstasis and others), that a clinician decides required a Face to Face appointment, following an initial telephone consultation, will be seen at Park View Surgery only (click here for surgery location). Specific instructions on how you will be seen can be found below. These procedures are in place to protect both you and the clinical team.

Prescriptions

We strongly recommend using electronic prescribing (via the NHS App or our website). Only if no alternative exists prescriptions can be collected from a surgery with prior notice.

Samples

Samples can be dropped off through the surgery letterbox. All samples must be clearly identified with name, address and date of birth.

As we remain in a rapidly evolving situation please monitor our website and social media channels for the latest information.

Please follow national guidance, social distance, wash your hands and keep safe. #teamPMG

 Important information about the Coronavirus (COVID-19)