We do our best to offer excellent service at all times. However, we are human and realise that sometimes we don’t get it right. Complaints can be dealt with by email: complaints@priorymedical.com or at a surgery level.
Alternatively contact our Complaints Manager by writing to:
Complaints Manager
Priory Medical Centre
Cornlands Road
Acomb
York
YO24 3WX
➡️ An update 2:10pm We are experiencing extremely high demand for urgent same day appointments today. Our teams are working really hard to safely manage the high demand as best we can. If you have an urgent problem today please use community pharmacy or NHS111 if you are able to. We want to ensure our appointments are reserved for those most at need. Please call 01904 404100 as our prioryCARE form has been turned off (other than the tile to request repeat prescriptions and fit notes).
