We have received a lot of requests for weight loss injections in the last few months, these drugs cannot be prescribed by clinicians working in general practice. There are other ways to seek support for weight loss - via City of York Council, the NHS programme (see below) or we can refer to Healthwise or Tier 3 weight management services where appropriate. The NHS Digital Weight Management Programme supports adults living with obesity who also have a diagnosis of diabetes, hypertension or both, to manage their weight and improve their health. It is a 12-week online behavioural and lifestyle programme that people can access via a smartphone or computer with internet access https://www.england.nhs.uk/digital-weight-management/
Complaints
We do our best to offer excellent service at all times. However, we are human and realise that sometimes we don’t get it right. Complaints can be dealt with by email: complaints@priorymedical.com or at a surgery level.
Alternatively contact our Complaints Manager by writing to:
Complaints Manager
Priory Medical Centre
Cornlands Road
Acomb
York
YO24 3WX