A reminder we are closed Good Friday (tomorrow) and Easter Monday. The prioryCARE form will not be available from 3pm today. It will turn back on 8am Tuesday 22nd April. If you have an urgent problem 3-6pm today please call the surgery on 01904 404100. NHS111 are available over the long weekend. Some pharmacies will also be open.
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Telephone Lines
Call Centre Absence
We are having some unexpected longer term sickness absence in our Patient Central (call centre) team. We know this is frustrating and impacting on our abilities to answer phone calls in a timely manner. We are working to support the team with other PMG staff members and looking to actively recruit in to the Patient Central team.
We are asking for your support and patience while we are trying put measures in place. The call centre team that are working are trying their very best to help our patients.
Please use the prioryCARE form to contact us if you are able or come to our surgery reception sites if you need help.