Referrals & Resources

NHS Referrals

Following a consultation with one of our clinicians, you may be advised an onward referral is appropriate. This may be for an X-ray, scan or to a hospital outpatient clinic. All referrals sent to York Hospital to request an outpatient appointment are triaged by the Vale of York CCG Referral Support Service – more information here

There is currently a backlog of routine clinic referrals awaiting appointments within the whole of the NHS following the Covid-19 pandemic. This may mean you are waiting weeks or months longer than you are expecting. We are only able to ask specialists to expedite your appointment if there is a change to the clinical urgency. We ask that you are patient and avoid contacting us to chase up your referral unless there is a worsening of your symptoms.

If you have already been referred, you can contact The Outpatient Booking Line on 01904 726400 to amend, cancel or chase any referrals. Once processed by the Referral Support Service (can take up to 4 weeks), your referral will be visible on the NHSapp.

Urgent Suspected Cancer Referrals

These used to be called ‘Two Week Wait’ (2WW) referrals - they are referrals to ask the hospital for an urgent appointment, because you have symptoms that might indicate that you have cancer. The majority of patients referred under the this pathway have a simple condition and do not have cancer.

You will receive an appointment within 28 days - either to see a specialist or to have other tests first. Expect their team to contact you within 2 weeks. If you do not hear anything in this timeframe please contact us. After your hospital appointment if you have ongoing issues please contact us for follow up.

Do make sure we have the correct contact details as the hospital will either contact you by phone or post to arrange your appointment within two weeks.