We are experiencing extremely high demand for urgent same day appointments today. Our teams are working really hard to safely manage the high demand as best we can. If you have an urgent problem today please use community pharmacy or NHS111 if you are able to. We want to ensure our appointments are reserved for those most at need. Please call 01904 404100 as our prioryCARE form has been turned off
NHS Talking Therapies (previous known as IAPT) is a national NHS programme designed to offer talking therapy treatments recommended by the National Institute for Health and Clinical Excellence (NICE).
Significant events like bereavement, unemployment, relationship breakdown, traumatic events or even stress at work can lead to difficulties requiring help and support. Problems with low mood and anxiety can develop and make it difficult for us to cope with life’s daily demands.
To make sure that the York and Selby Talking Therapies (previously known as IAPT) service is right for you, patients over the aged 16 can complete a self-referral form online hereor by telephone Monday-Friday 9am-5pm on 01904 556840. Assessments are undertaken over the phone, although alternative arrangements can be made if required. At the end of the assessment, they will discuss what help is available within the service. Where IAPT is not the most suitable service they can signpost you to alternatives where available.
In a mental health emergency you can contact the crisis team using the freephone telephone number 0800 0516 171.
Support for your memory
Nimbuscare run a York’s Brain Health Café at Acomb Garth Community Care Centre every Friday (except bank holidays) 10am – 12pm. Anyone who has any concerns about their memory or wants to know more about how to keep their brain healthy can attend. You may have been invited by your GP or the Memory Clinic, or you may have just seen it and want to come along. Everyone is welcome. More information here.
Also see ourdedicated pageon local Mental Health support.
We have some sickness related absence in the Patient Care Navigator (Reception) team. In order to safely staff our sites we have closed Park View surgery this afternoon (Tuesday) and Friday afternoon.
Patients can use the nearby Tang Hall Lane surgery which is 0.4 miles away.
We are been asked to sign an increasing number of City of York Council Council Tax exemption forms. It is important patients are aware that only patients with severe and permanent mental illness or memory impairment are eligible for exemption.
When we are asked to complete the form, we will either agree with the statement that the patient is eligible, or we can sign to say we do not agree following a review of the medical records.
For more information:
https://www.york.gov.uk/council-tax-discounts/council-tax-exemption-severe-mental-impairment
As we head in to the summer months, it’s a useful time to highlight that we cannot help with medical issues if you are on holiday abroad. Remember to pack sun cream and a good first aid kit when travelling.
Pharmacies in Europe can often help with minor illness such as ear ache or insect bites. In the event that you need medical assistance while on holiday, you should seek a local service and inform your insurance company as appropriate.
We recommend you have adequate travel insurance. If you are travelling to a country in the Europe Economic Area (EEA), you can apply for a free UK Global Health Insurance Card (EHIC) which may give you access to free or reduced cost medical treatment.
You can see more advice about your health when travelling on our news page:
https://www.priorymedical.com/latest-news/holidays-and-your-health/
A reminder re our policy on prescriptions for travelling:
https://www.priorymedical.com/prescriptions/
