From 1st October there are some changes to the prioryCARE online form - see this news page for more information.
To see any changes to opening hours or site closures, please always check our news page.
Park View, Victoria Way and occasionally Lavender Grove surgery will close for an afternoon if staffing pressures or to avoid lone working.
Belcombe Way, Water Lane, Clifton YO30 6ND
Opening times
Monday - Friday 08:00 - 18:00 (Lunchtime closure 12:15-13:00pm)
Telephone lines open from 08:00 to 18:00
Facilities
Location
Belcombe Way, Water Lane, Clifton, YORK YO30 6ND
Did you know: 1. Hospital doctors in A&E, clinics and wards can issue fit notes for work. These should cover the duration of expected illness and absence from work. 2. You should self-certify for the first 7 days of any illness. You do not need a fit note prior to this. 3. We cannot backdate a new sick note to cover a time when you did not consult with us or another NHS team. For example, if you have taken 10 days off sick with flu, but only contacted us on day 10. We can only issue the fit note from that 10th day. 4. Fit notes can also be issued “may be fit for work” if you are well enough to work but need a phased return, reduced hours or adaptions. 5. You can return before your fit note expires if you feel well enough. There is no requirement for a staff member to be “signed fit” to work by a doctor. 6. In 2022 guidance was updated - nurses, occupational therapists, pharmacists and physiotherapists can legally certify and issue fit notes (according to their training and competency). Previously only GPs or hospital doctors could do this.
We have scheduled our next NHSapp support sessions: 23rd October 10am-12pm: Priory Medical Centre, Cornlands Road 4th November 1pm-3pm: Fulford Surgery 20th November 10am-12pm: Priory Medical Centre, Cornlands Road If you are keen to use the NHSapp but feeling unsure about how to sign up or use the app, come along to one of our drop-in sessions and the team will help you feel more comfortable and confident using the app. Check our website for more information: https://www.priorymedical.com/news/nhsapp-support-sessions/
▶️ Repeat Medications using the prioryCARE form We want to let you know about some important updates to how we manage prescriptions at Priory Medical Group. These changes come in to effect on *20th October 2025* are designed to make things safer, simpler, and easier for you. We have discussed this with our Patient Participation Group (PPG) ahead of the change. Requesting repeat prescriptions: Please use the NHS App, SystmOne Online, or ask our front-of-house team for help. We can no longer take repeat requests through the prioryCARE form or over the phone (unless this is already in place for you due to extenuating circumstances). ➡️ Keeping you informed: Our team will let you know what’s happening with your prescription at every step. You’ll always know when to expect it and if anything needs extra attention. ➡️Extra care for those who need it: Patients who need extra support or have safeguarding concerns will be prioritised and handled with extra care and attention. ➡️Safe and careful review: Our Prescription Administration Team, Clinical Pharmacists, and GPs work together to make sure your medications are safe and correct. ➡️What you need to do: Submit your repeat prescription requests using the NHS App or SystmOne Online, or ask our staff at reception for help (you can still use the prescription boxes in all our surgery sites). If you need help with accessing these options please, see the Online Services page of our website or do get in touch via the telephone or at the surgery. If you experience side effects or need a new medication, follow the instructions in the prioryCARE form so your request reaches the right clinician. You will still be able to use the online form to request a medication review or let us know about a problem with your medication or prescription. Keep your contact information up to date so we can get in touch with any updates. We know change can feel confusing, but our team is here to help every step of the way. If you need guidance, have questions, or want help with the changes, please get in touch. Thank you for your understanding and for helping us make our service safer and easier for everyone. See our website for more information: https://www.priorymedical.com/prescriptions/
